TELECOM SECTOR
Governata helps telecom companies manage subscriber data across BSS and OSS systems with full compliance with CST and PDPL.
Hundreds of daily records across billing, network, and customer service require governance tools built for that volume.
Applying PDPL to hundreds of subscribers requires automated discovery, classification, and consent management that runs fast.
Any error in billing data between BSS and OSS costs the company lost revenue and a stream of customer complaints.
Automatic discovery and documentation of hundreds of data assets from BSS, OSS, and analytics platforms in one place.
Governata scans systems and detects identity and contact data and classifies it to serve PDPL requirements at any scale.
Full tracking of every billing data point from the network to the bill makes any dispute review and regulator audit easy.
Quality rules running instantly on BSS and OSS and alerting on any deviation before it reaches the customer or report.
Governata manages subscriber data at any scale with PDPL compliance and tools that serve business and network decisions together.
Protecting privacy and solving issues fast builds deeper loyalty and lowers subscriber churn over time.
Linking billing data to its sources ensures accurate bills and reduces disputes and refund cases.
Clean organized data shortens the time to design and launch new offers and packages in the market.
Data governance in telecom means managing subscriber, network, and billing data across BSS and OSS systems under unified policies for data quality and privacy, serving both operations and commercial decisions.
BSS systems handle the commercial side like billing and customer management, while OSS systems handle the network operational side such as provisioning, monitoring, and fault management.
Every bill results from a data chain starting at the network and passing through rating and billing systems, so any flaw in this data's quality or lineage leads to wrong bills, customer disputes, and operational losses.
PDPL requirements mandate discovering and classifying personal data, managing consents, and responding to data subject requests, and at the scale of millions of subscribers this cannot be done manually and requires full automation.
The Communications, Space and Technology Commission requires protecting subscriber data and retaining communication records for defined periods, alongside periodic reports on service quality and data security, all needing an auditable governance system.
Discover how Governata turns your company's data into an operational asset that serves both growth and compliance.
